Address
Oginga Odinga Street, Kisumu 40100, Kenya
Contact
We Are Here — Reach Out the Way That Suits You
Phone, email, or an in-person visit to our Oginga Odinga Street office — whichever you prefer, you will reach a person who can help.
How to Find and Reach Deltakcloud
Our office is located on Oginga Odinga Street in central Kisumu, within easy walking distance of the main bus terminus and accessible by boda boda from most parts of the city. For general enquiries, email is answered within one business day — usually sooner during morning hours. For urgent matters, please call directly; our front desk is staffed from 08:00 Monday to Friday. We do not have a social-media support channel, so we ask that all service-related questions come through phone or email to ensure nothing is missed. If you are visiting for the first time, let us know in advance by phone or email so we can have the relevant team member available when you arrive.
Contact Details
Phone
Hours
Mon–Fri 08:00–17:00, Sat 09:00–13:00, Sun closed
What Happens After You Contact Us
We believe communication should be transparent at every step.
You Send Your Enquiry
Phone call, email, or a walk-in visit — we log every enquiry and assign it to the team member best placed to help you, usually on the same day it is received.
We Respond Promptly
For email, expect a reply within one business day. For phone calls, a member of our front-desk team will answer during business hours or return your call by end of day if voicemail is left before 15:00.
We Schedule Next Steps
If your enquiry requires an appointment or a formal proposal, we will agree a next step in the same response — no endless back-and-forth before anything gets scheduled.
Send Us a Message
“I emailed Deltakcloud on a Friday afternoon not expecting to hear back until Monday. They responded at 16:45 the same day with a clear answer and a suggested appointment slot. That responsiveness tells you everything about how they run their operation.”
— Samuel Odhiambo, Freelance Consultant, Kisumu
Still Have Questions?
Do not hesitate to reach out — no enquiry is too small, and our team is genuinely glad to help.